A Respectful Relationship
At Obsidian Men’s Health, we pride ourselves on the level of time, attention, and privacy we give to our patients. We think you’ll appreciate that too. In order to provide that level of attention and privacy we block out generous amounts of time for each appointment.
We understand that situations arise in which you must cancel your appointment. Please keep in mind the amount of time each doctor sets aside for each of your appointments. If you must cancel, please give us the courtesy of 48 hours notice. This will provide our staff enough time to shift the doctor’s schedule, or allow another patient to fill your slot.
No-shows or cancellations with less than 48 hours notice will be subject to a $250 fee.
Patients who no-show two or more times in a 12 month period, may have their membership with Obsidian Men’s Health terminated.
The cancellation and no show fees are the sole responsibility of the patient and must be paid in full before the patient’s next appointment.
We strongly believe in our model for healthcare: ample time, attention, privacy and unparalleled expertise. We also believe in a strong doctor-patient relationship based on mutual trust, communication and respect. Please provide us with the courtesy of a call should circumstances arise that cause you to need to reschedule your appointment.